Terms and Conditions

Effective Date: May 5, 2025
Last Updated: May 5, 2025

Welcome to PetAdvise.com ("we," "our," or "the Platform"). By accessing or using www.petadvise.com (the “Website”) and related services, you ("User" or "you") agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

1. About PetAdvise.com

PetAdvise.com is an online platform that connects pet owners and animal enthusiasts with independent pet care experts ("Experts") for live video consultations, guidance, and advice on a variety of pet-related topics.

2. Eligibility

To use the Platform, you must:

• Be at least 18 years old.

• Have the legal authority to enter into binding agreements.

• Comply with all applicable local, national, and international laws.

3. User Responsibilities

By using PetAdvise.com, you agree to:

• Provide accurate and truthful registration information.

• Keep your login credentials confidential.

• Use the Platform only for lawful and appropriate purposes.

• Engage respectfully with Experts and other users.

Prohibited Conduct:
You must not:

• Harass, abuse, or threaten Experts or other users.

• Engage in fraudulent, unlawful, or deceptive behavior.

• Upload or transmit harmful software, viruses, or malicious code.

We reserve the right to suspend or terminate your account for violating these Terms.

4. Expert Responsibilities

Experts are independent contractors, not employees of PetAdvise.com. Experts agree to:

• Provide accurate, ethical, and professional guidance in their stated areas of expertise.

• Maintain a respectful and professional demeanor at all times.

• Abide by all applicable laws, including animal welfare and care standards.

Experts are solely responsible for the advice and services they provide.

5. Payments and Fees

• Users agree to pay all applicable fees for Expert sessions as displayed on the Website.

• Payments must be made in advance and are non-refundable unless specified otherwise in our Refund Policy.

• Experts are compensated per the agreed payment structure, minus any applicable platform fees and taxes.

6. Disclaimers

• PetAdvise.com provides a platform for connecting Users and Experts but does not guarantee the accuracy, effectiveness, or outcomes of any advice given.

• All advice is for informational purposes only and must not replace licensed veterinary or medical care when applicable.

• The Platform is not liable for actions taken based on Expert advice.

7. Limitation of Liability

To the fullest extent permitted by law, PetAdvise.com is not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to:

• Loss of data or income.

• Errors or inaccuracies in Expert advice.

• Unauthorized access to accounts or breaches of data.

8. Termination of Accounts

Users may close their accounts by contacting support@petadvise.com. We reserve the right to suspend or terminate accounts at our discretion, especially in cases of misuse or Terms violations.

9. Intellectual Property

All content on PetAdvise.com—including but not limited to text, graphics, videos, logos, and software—is owned by PetAdvise.com or its licensors and is protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Privacy

Our Privacy Policy outlines how we collect, use, and protect your personal data. By using the Platform, you consent to our data practices.

11. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms at any time. Updates are effective when posted on www.petadvise.com. Your continued use of the Platform indicates your acceptance of the updated Terms.

13. Contact Information

For questions or concerns, please contact:
Email: support@petadvise.com